Question 1

What is the KLX Photo Booth?

Accepted Answer

https://video.wixstatic.com/video/db0e28_cab47e51df8f4329a2f906c92174105d/1080p/mp4/file.mp4

Question 2

What's Included with a booking?

Accepted Answer

The services and features included will vary depending on the package you choose. Typically, our most basic package includes Set/up and break down, Instant Downloads, Email sharing, Unlimited digital photos, props and a custom Live Gallery, containing all of the media taken during the event which will be shared with you via a link after the event.

Question 3

What if I need to add an extra hour during the event?

Accepted Answer

You can request additional time during your event, please note the hourly rate will increase by $25/hr when added on during an event. We also cannot guarantee that we will have the availability to stay additional time, as we may have another event booked after your event time. We will do our best to accommodate your request for extra time, however we do recommend booking additional hours prior to your event date.

Question 4

What is required for booking?

Accepted Answer

We are excited to offer a "Book It Yourself" system. To complete you booking you will need to know:

• Date of your event
 • Event venue address or general location
 • Number of hours you want to book
 • Name and Email
 • $200 non-refundable Deposit (to reserve your date)

Question 5

What do you need to run the booth?

Accepted Answer

Ideally, we need a 5x5 foot space and ceilings that are of standard height. But, because our booth is so innovative it can be set up almost anywhere!

Wifi, Wifi is very important, without wifi certain features of the photo booth will be unaccessible. 
 
We do need access to a power outlet within 7 feet of the booth, and we must abide by any and all of your venue’s restrictions. We cannot block fire or emergency exits. Our super-professional and knowledgeable photo booth attendants are on-hand to ensure the booth is setup safely so you don’t have to worry.

Please note if you add on a backdrop, our backdrops are typically 8x10. If you do not have enough room you can request a smaller backdrop size or you are welcome to use your own!

Question 6

Can the booth be set up outdoors?

Accepted Answer

We can usually accommodate outdoor locations, but we do request that you provide a tent or other coverage for the photo booth at the event (in case of unexpected inclement weather).  The booth is super-portable, but unfortunately it is not weather-resistant.  Safety is our number one concern, so your photo booth attendant has final say on whether or not the conditions are safe to operate the booth.

Question 7

What is your refund/cancellation policy?

Accepted Answer

Payments/deposits made are transferable, but not refundable.  If you must change your event date, any payments you have made will be transferred to the new date, provided the new event date is within 1 calendar year of the original date and is subject to availability. Approved cancellations will be processed less a $50 administrative fee and returned to Client's original method of payment.

Question 8

Do you offer early set up?

Accepted Answer

The booth setup is relatively discreet and typically takes 30-40 minutes to setup, however we offer early setup called "idle time" for $50 an hour! Your wedding ceremony and reception are at the same venue? No problem! We can set up before the ceremony and the booth can remain idle until the reception, for just $50 an hour.

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